USPS Delays - Upgrade to UPS for Time Sensitive Orders
Customer Notice - COVID-19 & Holiday Shipping Delays
USPS is experiencing delays throughout their network including on First Class and Priority Mail shipments.
Our Free and Economy Shipping ($3.99) options use USPS First Class mail. You have the option of upgrading to Priority Mail at checkout. We have experienced delays in both service levels although Priority Mail typically has a higher on time percentage.
If your shipment is delayed you can expect to see an "In Transit, Arriving Late" message like the one below.
First Class packages can be delayed 10+ days while Priority Mail delays are typically only 1-4 days. These delays may increase further as the holidays get closer.
Since USPS does not guarantee estimated delivery times we are not able to refund shipping. Most in-stock orders ship within one business day but once the package leaves we cannot guarantee when it will arrive.
We are recommended upgrading to UPS Ground or UPS 2nd Day Air for time sensitive orders. UPS is not yet experiencing delays in their network and they are working very hard to deliver packages on time. Please note that due to COVID-19 UPS has suspended their Service Guarantee until further notice. As a result we will not be able to refund shipping for UPS orders unless we are able to obtain an exception from UPS Customer Service which is unlikely.
- Kevin Dolan